Installation & activation

Ready to get started?

From your delivery instructions to an activated installation, in five steps.

Software installation support illustration
  1. 1

    Check your product and delivery details

    Confirm your edition, operating system, device count and licence channel. CSP licences use your organisation’s Microsoft tenant; retail products follow their redemption instructions. Read the delivery email before starting.

  2. 2

    Download from Microsoft

    Use Microsoft’s official Windows download or Office account portal. Choose the edition that matches your licence. Keep existing documents backed up before reinstalling an operating system.

  3. 3

    Install your software

    Follow Microsoft’s installation instructions. A clean Windows installation can erase data; use the upgrade path if you intend to retain compatible apps and files.

  4. 4

    Activate using the supplied method

    For Windows 11, open Settings → System → Activation. Office may require account redemption, sign-in or your organisation’s deployment method. Follow the instructions for your exact licence.

  5. 5

    Confirm activation

    Check the activation status. If you encounter an error, email the error code, product edition and order number to our team. Do not share passwords or full product keys.

Check requirements first

Requirements vary by version and edition. Check Microsoft’s current guidance for your specific device and product before purchasing or installing.

Still have questions? We’re here to help.

Let’s find the right licence for your next project.