Everything we sell is a digital licence. Nothing is posted, and there is no delivery charge.
How licences are delivered
Our products are Microsoft commercial licences supplied through the Cloud Solution Provider programme. Instead of emailing a standalone product key, we assign the licences to your organisation’s Microsoft tenant, which is the account your organisation uses to sign in to Microsoft 365.
- If you already have a Microsoft 365 tenant: give us its domain (for example yourcompany.onmicrosoft.com) at checkout. We send a partner relationship request, which an administrator accepts once.
- If you do not have a tenant: we create one for your organisation and send the administrator sign-in details to the email address on your order.
- Microsoft Customer Agreement: Microsoft requires each customer organisation to accept the Microsoft Customer Agreement before licences can be provisioned. We will ask for the name and email of the person accepting it.
Delivery time
Orders are normally provisioned within one working day of payment and of receiving the tenant details above. Orders placed at weekends or on UK bank holidays are processed on the next working day. You will receive an email when the licences are active.
Where to find your licences and keys
- Subscriptions such as Microsoft 365 appear in the Microsoft 365 admin centre under Billing, Your products. Assign them to users under Users, Active users.
- Perpetual software such as Office LTSC and Windows Server appears in the Microsoft 365 admin centre under Billing, Your products, on the Software tab, where you can download installers and view product keys.
Delivery area
We currently supply organisations located in the United Kingdom.
Problems
If you have not heard from us within one working day, check your spam folder and then email sales@buyprokeys.com with your order number.